ORDERS & SHIPPING:
Discount codes & other discounts cannot be applied towards on-sale items in store or online. Only one discount code per purchase is accepted. Discounts are not applicable to all of Marrow's offerings. Discounts cannot be applied to engagement rings, large white diamond pieces, custom design, and one-of-a-kind pieces.
For pieces under $5000, Marrow offers appraisals for a small additional fee through a local, trusted 3rd party appraiser. Typically, insurance providers will allow for a detailed receipt in order to add the piece to your policy. Please email us and we'd be happy to provide one for you!
For pieces over $5000, appraisals are complimentary.
PRODUCTS & MATERIALS:
We recommend removing your jewelry before doing any strenuous activities, including working out, cleaning or gardening. Gold is a softer metal, so be mindful when lifting heavy items or wearing your jewelry when interacting with chemicals. To keep your jewelry in tip-top shape, we recommend having your jewelry inspected annually, as normal wear and tear (such as worn down prongs or mishapen shanks) can affect the integrity of the design. If you have any questions regarding care, don’t hesitate to reachout to firstname.lastname@example.org. We’re happy to help!