Marrow guarantees against all defects of materials and craftsmanship of our jewelry, but it does not cover normal wear and tear, neglect, or accidental damage. Normal wear and tear would be considered scratches or dents in metals and softer stones, flattened/worn prongs, etc.
We recommend having your jewelry inspected every six months to 1 year to keep it in good condition.
Please be mindful that it is important to add fine jewelry to a homeowners, renters, or individual policy; this will protect against loss, damage or theft of jewelry.
Should repairs be needed, it is the client’s responsibility to ship and insure the piece(s); Marrow Fine Jewelry will return jewelry via insured shipment.