Ever wonder what the process of getting your very own one-of-a-kind dream Marrow design looks like? We’re breaking down all the deets you need to know for our in-store & video design consultations and what to expect.
First things first: before we can start dreaming up your design, we will meet with you either in our San Diego flagship or via video chat (for those not located in Southern California). To set up an initial convo with a Marrow stylist, email our sales coordinator Lindsay at firstname.lastname@example.org. She’ll set up a consultation appointment for you with one of our stylists and briefly discuss what you’re looking for, whether it's an heirloom rework, engagement ring, wedding bands, rad right hand ring, or custom jewelry. Pro tip: the more info you provide the Marrow team, the better!
Speaking of info, that brings us to our next step: preparing for the meeting. Here’s what you should have ready for us before our first date:
During the consultation, we’ll go over the project in detail to make sure we're aligned with your vision. You can also expect to receive a rough estimate for the piece and a timeline, which both depend on a variety of factors. Typically, this is also when a deposit is provided so we can get your project started.
A couple of things to keep in mind: we love a good treasure hunt, so we source all stones for our projects, though we are open to reimagining heirloom stones on a case-by-case basis.
After our consultation, your stylist will follow up with any additional notes or comments. If the project is approved by you, we’ll begin after the first invoice is paid to get started on production.
As we start working on your piece(s), our production manager Charlotte will be in touch, along with your stylist, to keep you in the loop about the process.
Once your design is ready, your stylist will let you know and you’ll be rocking that sparkly baby in no time!
If all of this sounds more involved than you’d like to be, we also create one-of-a-kind jewelry weekly to keep our selections fresh and to offer you a wide variety of styles to choose from!