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Unless otherwise noted, pieces are made to order and ship within 3-4 weeks

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YOUR STORY IS ONE-OF-A-KIND. YOUR JEWELRY SHOULD BE TOO.

Custom & Heirloom

Whether you're dreaming up something new or reimagining a piece that already means something to you, we'll help you bring it to life.

SCHEDULE A CONSULTATION →
Custom & Heirloom

The Process & Timeline

A round dining table with a glass top and curved cream-colored chairs, set in a uniquely designed room with a crystal-like pink and brown wall and a terracotta-colored curved bench.

Connect

Every custom piece starts with a conversation. Book an appointment with one of our stylists to share your inspiration, budget, and stone preferences, and any details that help shape your vision. Once we've talked through the details and your deposit is in, we'll begin building your piece.
Four loose gemstones in different shapes and colors are arranged on a beige surface, with one oval pink stone and one round clear stone held in metal tweezers below.

Source & Design

Next, we source the gemstones and materials to bring your concept to life, whether you're starting with inspiration images, a treasured heirloom, or an idea that's entirely your own. Our team will guide you through custom concepts and 3D renderings until every detail feels right. Then, your piece moves into production.
A close-up of a person's hand and lips wearing a stack of gold rings with green and clear gemstones, against a light neutral background.

Create

From final approval to finished piece, the process typically takes 8–12 weeks. Our master jewelers handcraft your design by hand, casting the piece, setting each stone, and finishing every detail with care. Every piece passes through quality checks and a final appraisal before it's ready to be worn and loved.

More Custom Jewelry Details

Stone Sourcing

We love the hunt for the perfect stone. Every stone comes from our own internal QA team or fully vetted, trusted partners, whether lab-grown or natural. At this time, we only work with heirloom stones or stones we source ourselves.

Warranty & Appraisals

We stand behind the integrity of every piece we craft. For full peace of mind, we recommend adding your jewelry to a homeowner's, renter's, or personal insurance policy, so it's protected against loss, damage, or theft.

Melee diamonds (2mm and smaller) are covered for the first six months and replaced at no cost. Should the piece itself sustain damage, such as a missing prong, we'll replace the affected stones at cost. Other gemstones, including emeralds, opals, and sunstones, can be replaced at cost plus shipping; these stones are naturally more delicate, so we recommend care in how they're worn.

Should a repair ever be needed, simply ship your piece to us fully insured and we'll return it the same way. Center stones fall outside our warranty, so we always recommend insuring your piece separately.

We also partner with a trusted local appraiser, so your piece is properly valued whenever you need it.

Shipping & Delivery

Domestic orders ship fully insured via FedEx, with a signature required on delivery, so keep that in mind when entering your shipping details. If you're local, we're always happy to arrange a showroom pickup instead.

International orders ship via DHL Overnight (where available), fully insured. Please note that any taxes or duties applied by your country are the customer's responsibility.

NOT SURE WHERE TO START?

Get Inspired

Every great design begins somewhere else a memory, a place, a piece already loved. Explore a library of past bespoke work and let it guide what your own piece could become.

BROWSE PAST BESPOKE DESIGNS →
Yellow gold ring with pear-shaped diamond on a light blue textured background

CLIENT STORIES

"Jillian and the team at Marrow were truly amazing. They helped me create the perfect engagement ring using my grandmother's old jewelry, and the result was more beautiful than I could have imagined. From start to finish, they were so kind, patient, and thoughtful. They made the whole experience feel really special."

Nate J.

One-of-One, Ready Now

Looking for something one-of-a-kind, right now? Explore a collection of bespoke pieces, ready to wear. No waiting required.

1.57ct Emerald, Beryl, and Diamond 5 Stone Ring Marrow Fine

1.57ct Emerald, Beryl, and Diamond 5 Stone Ring

2.56ct Sapphire and Diamond Toi et Moi Ring [Yellow Gold]

2.56ct Sapphire and Antique Diamond Toi et Moi Ring

1.76ct Pink Sapphire and Diamond Ring with Cosmic Light & Third Band [Yellow Gold]

1.76ct Pink Sapphire and Diamond Ring Stack

3.06ct Lab-Created Oval Diamond Abstract Bezel Engagement Ring

3.06ct Lab-Created Oval Diamond Abstract Bezel Ring

Let's Talk

Meet with our team virtually or in person, and let's bring your vision to life.

BOOK AN APPOINTMENT →